Tuesday 26 September 2017

Microsoft Dynamics 365 -Issue with Access Team Templates

I have been working on a project which involved creation of dynamic access team based on certain conditions.
As you might already know, dynamic access teams will utilize the access team templates.
In fact, Dynamics 365 comes with an out of the box access team template for opportunity entity.
My requirement was in such a way that, I had to delete the existing access team template and create new ones.
To my surprise, as soon as I removed the existing team template, I was unable to create any connections for opportunities. D365 threw an exception stating "No System Team Template found for opportunity entity".Though I had two team templates for opportunity entity, somehow D365 doesn't consider them as System and hence the issue.

Now, there is no other way than resetting the entire organisation which will definitely be an issue if the same org is being used by a pool of developers.
I would at least expect MS to provide an alert before deletion of this template else MS shouldn't have provided the option for deleting the OOTB team template.

So, if you are someone who is thinking about deleting the existing access team template, NEVER EVER DO THAT.!!

There is a workaround though to resolve the issue connection creation.
Let me know in the comment box if you are in need of knowing that.



No comments:

Post a Comment